How do I import live animals into Canada?
The importation of any loads of live animals into Canada at the Queenston Bridge will require at least two (2) hours of prior notification to the Canada Food Inspection Agency (C.F.I.A.) and the Niagara Falls Bridge Commission Operations Center before entry into Canada.

How do I book my over-weight crossing?
This must be done through the computer one day in advance of your arrival.
Fax the NFBC Operations Centre at 1-905-353-6698 or 1-716-205-0698.

How do I setup a charge account?
Click on this link to download our application form and have an executive official of your company fill it out and sign it. Mail or fax the completed and signed form to:

Niagara Falls Bridge Commission, Charge Accounts
Canadian address: P.O. Box 395, Niagara Falls, ON, L2E 6T8
US address: 5365 Military Rd., Lewiston, NY, 14092
Canadian fax: (905) 353-6692
US fax: (716) 205-0692

Information Regarding Charge Cards

1. To replace damaged or worn out cards, please mail the cards back to the NFBC attention Jim Baer or have a driver drop the cards off at L-Q Toll with "Attention Jim Baer" on the envelope. Include a note where you want replacement cards mailed or a phone number and contact person if you wish to pick cards up at the Toll area. There is no charge to replace cards we receive back.

2. If you have an existing account and wish to order more cards, please click on this link to download the form. Please fill it out and fax it back to us.
   US accounts should fax to (716) 205-0692
   CDN accounts should fax to (905) 353-6692
   There is a $3.00 charge per card. An invoice will be included with the order. Prepaid orders are accepted and turnaround time will be reduced by several days. Payment should be in the currency your account is setup in.

3. Lost or stolen cards should be reported as soon as possible by fax to either the Cashroom or Operations Center. These cards will be frozen upon notification. If a card is found, please report it in the same manner so that we can unfreeze it and avoid any confrontation at the toll booths.

Lewiston Warehouse - Brokers

Queenston Warehouse - Brokers